Sign in with your ISU email address (i.e.It is generally located in the Applications folder. You may send an instant message to one, or more, other users of Lync and Skype for Business.
#SKYPE FOR BUSINESS FROM MAC MAC#
NOTE: Skype for Business on Mac will only run on OS X El Capitan or later versions. You can set Skype for Business to forward your calls to a different phone number, as well as ring in multiple locations.Skype for Business allows you to connect with others via instant messaging, audio and video calling, and screensharing. In your contacts, you should now see a group called ‘My Delegates.’ If the ‘My Delegates’ group is not listed, then there are no users with delegate access to your Skype for Business account. Once the user has been located, right-click on the user, select ‘Groups,’ and click ‘My Delegates.’ If the person is not already in one of your contact groups, you can search for that user. Locate the person who will be delegated access. You can delegate users to perform functions in Skype for Business on your behalf. Speed dial for that favorite will automatically be assign to the softkey next to the user’s name on the phone. You cannot receive calls as a delegate and as a team-call for the manager at the same time.Ĭontacts added to your ‘Favorites’ list in Skype for Business will automatically appear on the screen of your Polycom VVX410 desk phone. Additionally, at any time, you can function only as a member of a team-call group for a manager or as a delegate for that manager. If you are a delegate, you cannot set up a team-call group that includes the person who made you a delegate. Delegates are contacts who can make, answer, and transfer the calls of another personusually a manager or an executive. A secondary window will appear, where you can search for the person in your contact list, the global address list, or you may enter the phone number of an external user to bring them into the call.Ĭontacts and members of a team-call group can be designated as delegates. You can add a user to any active call by clicking on the button in the upper-right corner of the call window. Remember that phone numbers should be in the 10-digit format and not include a 9 or a 1 as a prefix. To transfer the call, click on the ‘Transfer’ button, and search for a contact or enter a telephone number.
You will then be presented with options to transfer the call or place it hold. Click on any of the devices to switch to that device.įrom the active call window, click on the phone button (circled in the screenshot below). A secondary window will appear, showing the devices available.
To select a device, click on the ‘Devices’ button in the call window (circled in the screenshot below). To end the call, click on the red button in the call window (see screen shot above for an example call window).įrom the call window, you can select any device available to your computer, including the computer’s speakers, a headset connected to the computer, or your desk phone. When the call has started, a new window will appear. Otherwise, dial the 10-digit phone number you’d like to call and click on the ‘Call’ button. To redial a recent contact, simply double-click on the call.
A list of recent calls will appear as well as a phone dialer. To place a call, click on the ‘Calls’ icon in your Skype for Business window. When dialing from Skype for Business, do not enter a 9 or a 1 as a prefix. The call can be answered by picking up the handset of your desk phone, or by clicking on the blue phone button. When you receive an incoming call, Skype for Business should prompt with you to either answer or ignore the call.
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